Information regarding delivery and returns
Shipping & Returns
You can select time of delivery during the check out phase of the buying process. See the following table for delivery options, estimated timelines and costs. All orders more than £50 is free of delivery charge.
5 - 6 working days
All orders placed after 15.00 will begin processing the following day.
Orders will be processed from Monday to Friday. (Working days)
RETURNING AN ORDER
If you’re not satisfied with your item, return the eligible product(s) in new and unworn condition in the original packaging within 30 days of receipt of delivery for a full refund. We don't refund the original delivery fees.
CHANGE OF PRODUCT
- If you're exchanging the original item for a different size, we'll cover any price increase.
- If you're exchanging the original item for a different colour, we'll charge you the difference in price.
- If the new price is lower, for either size or colour, we'll refund you the difference.
If the item you wish to return doesn't have an exchange option, you'll need to return the original item and place a new order.
To arrange please email us
Email us at Surgesimplysportwear@gmail.com